Name and address of those responsible

Those responsible within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations are:

proWare Solutions GmbH
Pirckheimer Str. 124a
90409 Nuremberg
Germany
Tel.: +49 911 955 10 884
E-Mail: info@proware-solutions.de
Website: www.proware-solutions.de

 

Name and address of the data protection officer

The data protection officer of those responsible is:

Alexander Petzelt (Managing Director)
Pirckheimer Str. 124a
90409 Nuremberg
Germany
E-Mail: info@proware-solutions.de

 

General information about data processing

 

1. Scope of personal data processing

Generally, we process personal data of our users only to the extent necessary for the provision of a functional website and our contents and services. The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies to such cases in which prior consent is not possible for factual reasons and the processing of data is permitted by law.

 

2. Legal basis for processing of personal data

In the processing of personal data necessary for the performance of a contract of which the data subject is a party, Art. 6 Paragraph 1 lit. b DSGVO (Data Protection Basic Regulation) serves as a legal basis. This also applies to processing operations required to carry out pre-contractual measures.
If processing of personal data is required to fulfill a legal obligation to which our company is subject, Art. 6 Paragraph 1 lit. c DSGVO (Data Protection Basic Regulation) serves as a legal basis.

 

3. Data deletion and storage period

The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage ceases to be relevant. In addition, storage may take place if provided for by the European or National Legislator in EU regulations, laws or other regulations to which the body with responsibility is subject to. A blocking or deletion of the data also takes place if a storage period prescribed by the mentioned standards expires, unless there is a need for further storage of the data for a contractual conclusion or a contractual fulfillment.

 

4. Purpose of data processing

  • We collect your personal information for a variety of purposes, such as to complete an order, to communicate with you, to provide you with a subscription, or if you want to apply for a job advertisement.
  • Where appropriate, we combine the personal data with information from other sources to improve accuracy and completeness as a whole and to best tailor our interaction with you to meet your specific needs.
  • In addition, we may also collect information related to your use of our sites using various technologies, e.g. cookies.

 

5. Use of your personal data

  • To fulfill your requirements by us or by third parties involved in the order processing.
  • To contact you as part of customer satisfaction surveys, for market research purposes or in connection with specific transactions.
  • To support products or services that you have received from proWare Solutions GmbH.
  • For marketing purposes of proWare Solutions GmbH and selected companies, if you have consented to your data being used for such purposes.
  • To personalize our website, to simplify navigation and for the usage statistics of the websites.

 

Use of Cookies

 

1. Description and scope of data processing

Cookies are text files that are stored in the internet browser respectively are stored from the Internet browser on the user’s computer system. When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string that allows an explicit identification of the browser when reopening the website.
Furthermore, we use cookies on our website that allow an analysis of users’ browsing behavior. In this way, the following data can be transmitted:

  • Entered search terms
  • Number of site calls
  • Use of Website functions

When accessing our website, the user is informed about the use of cookies for analysis purposes and his consent to the processing of the personal data used in this context is obtained. In this context, there is also a reference to this data protection declaration.

 

2. Legal basis for data processing

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 Paragraph 1 lit. f DSGVO (Data Protection Basic Regulation).
The legal basis for the processing of personal data using cookies for analysis purposes is in the presence of a corresponding consent of the user Art. 6 Paragraph 1 lit. a DSGVO (Data Protection Basic Regulation).

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3. Purpose of data processing

The use of the analysis cookies is for the purpose of improving the quality of our website and its contents. Through the analysis cookies we learn how the website is used and enables us to constantly optimize our offer.
In these purposes, our legitimate interest lies in the processing of personal data according to Art. 6 Paragraph. 1 lit. f DSGVO (Data Protection Basic Regulation).
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4. Duration of storage, objection and disposal options

Cookies are stored on the computer of the user and transmitted by this on our side. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically. You have the option to refuse cookies on the first visit to our site through our opt-out solution.

 

Web analysis by WP Statistics

 

1. Scope of personal data processing

We use WP Statistics on our website to analyze the surfing behavior of our users. The software sets a cookie on the users’ computer. If individual pages of our website are accessed, the following data is stored:

  • Two bytes of the IP address of the calling system of the user (possibly anonymized)
  • The visited website
  • The frequency of visiting the website
  • Browser-Type
  • Date of the visit
  • Search engine referrals

The plug-in runs completely locally on the server of the website. The actual numbers are made unrecognizable for data protection reasons. This ensures that no data is transmitted directly to the statistics tool via the user’s browser. The actual numbers are made unrecognizable for data protection reasons. The anonymization of IP addresses is activated on our part. The data collected here will not be transmitted to servers in non-EU countries.

 

2. Legal basis for the processing of personal data

Legal basis for the processing of personal data of the users is Art. 6 Paragraph 1 lit. f DSGVO (Data Protection Basic Regulation).

3. Purpose of data processing

The processing of users’ personal data enables us to analyze the surfing behavior of our users. By evaluating the obtained data, we are able to compile information about the use of the individual components of our website. This helps us to constantly improve our website and its user-friendliness. For these purposes, our legitimate interest lies in the processing of data according to Art. 6 Paragraph 1 lit. f DSGVO (Data Protection Basic Regulation). The anonymization of the IP address sufficiently takes into account the interest of users in their protection of personal data.

 

4. Duration of storage

Data will be deleted as soon as it is no longer needed for our recording purposes.

 

5. Possibility of objecting and disposing

Cookies are stored on the computer of the user and transmitted by him to our side. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically.

 

Contact form and E-Mail-Contact

 

1. Description and scope of data processing

On our website there are a contact form and an e-mail contact form, which can be used for getting in contact with us electronically. If a user seizes this opportunity, the data entered in the input mask is transmitted to us and stored. These data are:

  • Contact form: Email (Mandatory field), Message (Mandatory field)
  • E-Mail-Contact: Name (Mandatory field), Email (Mandatory field), Reference (Mandatory field), Message (Voluntary)

For the processing of data, your consent is obtained within the scope of the sending process and reference is made to this data protection declaration.
There is no disclosure of data to third parties in this context. The data is used exclusively for processing the conversation. The data collected here are not transmitted to servers in non-EU countries and remain exclusively on our server.

 

2. Legal basis for data processing

Legal basis for the processing of data is in the presence of the consent of the user Art. 6 Paragraph 1 lit. a DSGVO (Data Protection Basic Regulation).
Legal basis for the processing of data transmitted by e-mail is Art. 6 Paragraph 1 lit. f DSGVO (Data Protection Basic Regulation). If the e-mail contact aims to conclude a contract, then the additional legal basis for the processing is Art. 6 Paragraph 1 lit. b DSGVO (Data Protection Basic Regulation).

 

3. Purpose of data processing

The processing of the personal data from the input mask serves us only to process the contact. In the case of contact via e-mail, this also includes the necessary legitimate interest in the processing of the data.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

 

4. Duration of storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose of its collection. Related to the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation deems to be ended when it can be inferred from the circumstances that the facts are finally clarified.

 

5. Possibility to object and disposal possibility

The user has the opportunity to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he may object to the storage of his personal data at any time. In such a case the conversation cannot be continued.
All personal data stored in the course of contacting will be deleted in this case.

 

Rights of the data subject

 

If your personal data is processed you are considered as party subject to DSGVO (Data Protection Basic Regulation) and you have the following rights against those responsible:

 

1. Right to information

You may ask those responsible to confirm if personal data concerning you is processed by us. When such processing is given, you can demand information about it from those responsible. You are entitled to request information about whether the personal data relating to you are transferred to a third country or an international organization. In this regard, you can request to be informed about the appropriate warranties in connection with the transfer pursuant to Art. 46 DSGVO (Data Protection Basic Regulation).

 

2. Right of adjustment

You have the right to rectification and/or completion against those responsible, if the personal data concerning you is incorrect or incomplete. Those responsible have to carry out the correction without delay.

 

3. Right to restriction of processing

You are entitled to demand restriction of the processing of your personal data.

 

4. Right of deletion

You may require those responsible to delete the personal information relating to you.

 

5. Right of being informed

If you have asserted your right of rectification, erasure or restriction of the processing to those responsible, those responsible are obliged to notify all recipients, to whom the personal data concerning you have been disclosed, about this correction or deletion of data or that their processing is restricted, unless this proves to be impossible or involves a disproportionate effort. You have the right against those responsible to be informed about these recipients.

 

6. Right of objection

You have the right at all times, for reasons that arise from your particular situation, to object to the processing of your personal data according to Art. 6 Paragraph 1 lit. e or f DSGVO.
Those responsible will no longer process the personal data concerning you unless they can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing serves for the purposes of asserting, exercising or defending legal claims.
If the personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising.
If you object to the processing due to direct marketing purposes, your personal data will no longer be processed for these purposes.

 

7. Right to revoke the data protection consent declaration

You have the right to revoke your data protection consent declaration at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

 

8. Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your place of residence, employment or the place of the alleged infringement, if you believe that the processing of your personal data is against the DSGVO.
The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a right to apply to the courts pursuant to Art. 78 DSGVO (Data Protection Basic Regulation).